Additional benefits

On request, we will change your bed linen daily.

We are happy to provide you with a space for your bicycles in our lockable and covered bicycle garage with power connections for your e-bikes free of charge. Please understand that it is not possible to reserve a space and that spaces are limited. We accept no liability for items brought in. We would ask you not to charge your bike batteries in the rooms, but in the bike garage or at our permanently manned reception. If you have any further questions, please contact our reception staff.

In the time as soon as you hang the card outside on your room door, we neither will disturb you nor entering the room for cleaning it.

Electric iron and ironing-board are available free of charge at the reception. Alternatively we can offer our ironing service from 08:00 a.m. to 06:00 p.m.. Per clothing we will charge 3,00 EUR.

We will be happy to provide this upon request.

To retrieve and print your emails, please contact our reception staff.

Have you lost something? The reception staff will be happy to check whether your lost property has been handed in. We keep lost property for 6 months from the day it is found.

Dental care and shaving kits, hair comb and earplugs are available at the reception.

Do you have a special pillow request? We have spelt pillows, side sleeper pillows, as well as neck support pillows. Please contact the reception staff for this.

Around the Hotel Alte Werft 230 parking spaces are available free of charge.

Upon request, we will change your bed linen daily.

We are happy to provide you with a space for your bicycles in our lockable and covered bicycle garage with power connections for your e-bikes free of charge. Please understand that it is not possible to reserve a space and that spaces are limited. We accept no liability for items brought in. We would ask you not to charge your bike batteries in the rooms, but in the bike garage or at our permanently manned reception. If you have any further questions, please contact our reception staff.

Please contact the reception staff, they will check the availability for your terminal.

To retrieve and print your emails, please contact our reception staff.

Dental care and shaving kits, hair comb and earplugs are available at the reception.

Iron and ironing board are available free of charge, please contact the reception staff for this request.

Have you lost something? The reception staff will be happy to check whether your lost property has been handed in. We keep lost property for 6 months from the day it is found.

You can conveniently drop off your mail at the reception desk and we will forward it for you.

Around the Hotel Alte Werft 230 parking spaces are available free of charge.

Do you have a special pillow request? We have spelt pillows, side sleeper pillows, as well as neck support pillows. Please contact the reception staff for this.

Once you hang this sign on the outside of your room door, your room will not be entered or cleaned by our staff.

Please contact the reception staff, they will be happy to check availability.

Sewing kits are available free of charge at the reception. Do you need help with sewing? We will be happy to help you. Please contact our staff at the reception.

A shoe shine machine is located in the hotel lobby.

We will be happy to provide this upon request.

Valuables can be deposited at the reception. We assume no liability for valuables in the room.

Our reception staff will be happy to take care of it.

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